“May I thank you on behalf of the family and myself on the wonderful service you carried out on for my late wife R. Many people including myself were moved to tears on how you organised and delivered the service. Can I also thank you for all the preparation you put in to this, on the back of what was really an hours initial phone call you were able to deliver the service like you had personally known R for many years. You made a very difficult day much more bearable …” GW